HR & People Operations Manager
About the role
DreamPod is looking for an HR & People Operations Manager in Ibadan, Nigeria, to coordinate the employee lifecycle and keep workforce systems organised and effective. You will manage recruitment, employee administration, performance processes and employee relations, while supporting floating staff coverage and the trainee talent pipeline.
This role combines day-to-day people administration with practical workforce planning. You will help managers and employees navigate people processes clearly, consistently and respectfully.
What you will do
- Coordinate recruitment, from clarifying staffing needs and organising interviews to supporting selection and onboarding.
- Maintain accurate employee records and manage routine administration, including staff changes, leave records and exit processes.
- Coordinate performance reviews, track agreed actions and help managers give clear, constructive feedback.
- Handle employee questions and concerns with discretion, documenting issues and supporting fair resolution.
- Organise floating coverage to address staffing gaps, communicating assignments and changes to the people involved.
- Manage the trainee talent pipeline, including recruitment coordination, placements, progress tracking and readiness for future opportunities.
- Keep workforce systems and people data up to date, producing useful reports on staffing, recruitment and employee activity.
- Review people processes and recommend practical improvements that reduce confusion and support consistent decisions.
What you need
Must-haves
- Experience managing HR or people operations processes across recruitment, employee administration, performance and employee relations.
- Strong organisation skills, with the ability to balance sensitive issues, routine tasks and changing staffing needs.
- Clear communication and sound judgement when working with employees and managers.
- The ability to handle confidential information carefully and maintain accurate records.
- Confidence using HR systems, spreadsheets or similar tools to track workforce information.
- Working knowledge of HR practices relevant to Nigeria and the ability to identify when specialist guidance is needed.
Nice-to-haves
- Experience coordinating flexible staffing or floating coverage.
- Experience supporting trainees, internships or early-career talent programmes.
- Experience improving HR workflows and using people data to inform planning.
How to apply
Submit your CV and a short statement through the application channel provided with this vacancy. Highlight your relevant HR experience, including any work with workforce coverage or trainee programmes.
A day in the life
Your morning at DreamPod in Ibadan starts with reviewing staffing updates, leave requests and any urgent employee questions. You check gaps with managers, coordinate floating staff coverage where needed and make sure those affected understand their assignments and any changes. You then move to recruitment and administration: clarifying a vacancy with a manager, organising interviews, preparing onboarding steps or updating employee records. Throughout the day, you handle personal information carefully and keep records accurate. Later, you may meet privately with an employee about a concern, document the discussion and agree on appropriate next steps. Where an issue needs specialist guidance, you flag it rather than make an unsupported decision. You also follow up with managers on performance reviews and agreed actions, helping them communicate feedback clearly and respectfully. Before closing, you check trainee placements and progress, update staffing or recruitment reports, and confirm outstanding priorities. You leave managers and employees clear on what happens next, while keeping confidential matters restricted to the people who need access.
Your first 3 months
First week
- Meet managers and key contacts to understand staffing needs, current priorities and how people decisions are made. - Review existing HR systems, employee records and confidentiality arrangements. - Map active recruitment, onboarding, performance reviews and employee matters requiring follow-up. - Understand floating coverage arrangements and the status of trainee recruitment and placements.
First month
- Take ownership of routine employee administration, checking records and addressing priority gaps. - Coordinate active recruitment and onboarding with hiring managers. - Establish a clear way to track coverage requests, assignments and changes. - Confirm performance review timelines and organise trainee progress tracking. - Review open employee concerns discreetly and agree on next steps with the appropriate people.
Second month
- Use staffing and leave information to help managers anticipate coverage gaps. - Follow up on performance reviews and track agreed actions with managers. - Check trainee progress with supervisors and identify support or placement needs. - Produce concise reports on staffing, recruitment and employee activity using available data. - Recommend practical improvements to processes that cause delays or confusion.
Third month
- Put agreed process improvements into practice and check whether they make work clearer and more consistent. - Review recruitment and onboarding progress with managers and address recurring obstacles. - Assess floating coverage patterns and recommend adjustments based on staffing needs. - Review trainee readiness for future opportunities with supervisors, without promising placements. - Summarise outstanding people priorities, data gaps and actions for the next quarter.
Perks
Time to time trainings, access to snacks, and support where needed.
Other details
We are running a rolling interview, as soon as your application comes in, we will review it